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Tenant Liaison Officer

Sorry, this job has now been closed and will no longer be taking applications.

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Job Description

Tenant Liaison Officer

We are currently recruiting for an experienced Tenant Liaison Officer for a permanent vacancy with an excellent social housing provider/contractor based within the North West for work in North Wales. To make a successful application for this post you must be able to display a solid background and knowledge within the housing sector and be confident in dealing with issues on site and with tenants.

Your role will include working on various maintenance and refurbishment contracts for Local Authorities. These will vary between Kitchen and Bathroom upgrades, electrical rewires, boiler upgrades, EWI, window and door contracts and other various remedial works for local council properties

* Daily visits to tenants homes to support to the Project Manager, Surveyors and Site Manager.
* Creating tenant profiles and undertaking home surveys before work commencement.
* Communicate the correct information about the costing schemes and capital programs to tenants
* Liaise with site management, operatives, the client and the tenants.
* Providing support to tenants during planned/capital works programs.
* Participating in weekly site meetings and project team meetings.
* Maintenance and correlation of all records, files and incoming documents that relate to the Customer Service function.
* Ensuring that Health & Safety procedures carried out on site. Investigating and resolving any complaints or claims from tenants.

For this role you must have your own transport and preferably a CSCS card.

Please get in touch today with our Social Housing Specialist Rory on 0151 230 1690 or for more details on opportunities available, apply below with your CV.

Sorry, this job has now been closed and will no longer be taking applications.

Please visit the main job board to see all our current jobs.