Business Improvement Manager

Job Description

Business Improvement Manager

Liverpool

Salary: £50-55k



* Our client is a Merseyside based housing association recruiting for a Business Improvement Manager to join their team.
* The role will focus on working closely with the executive team and the Board to deliver an improvement programme which aims to deliver the strategic priorities of the Corporate Plan, support the delivery of the Governance Action Plan, and also work with staff on relevant service improvement and change projects.
* The role will offer the Association an opportunity for taking a planned approached to business and service improvement which will allow for embedding policies and good practice, implement cultural change (focussing on change to values and behaviour) and sustain continuous improvement.



Duties to include:

* Develop strategic and operational approach to business improvement.
* Work collaboratively with the team and stakeholders to implement a systematic programme of business improvement reviews and audits.
* Project Management and delivery of projects aligned with the strategic priorities contained within the Corporate Plan, and the Governance Action Plan.
* Supporting and ensuring effective performance analysis and reporting in business activity and service delivery in line with the Associations Performance Management Framework.
* Developing, implementing and review of policy and procedures for business improvement.
* Provision of effective support to the Associations governance structures by working closely with the executive team and Company Secretary.
* Effective co-ordination of ICT functions.
* Analyse data, identify trends; develop the business case for change and understand the costs of services and return on investment.
* Support staff and managers to identify and realise improvement benefits.



Skill required:

* Project Management
* Auditing qualification
* Management or Leadership - Level 3

* Business Planning process in the working of Housing Associations.
* Good understanding of Social Housing.
* Proficient in the principles of continuous improvement in all tasks and promoting these principles through collaborative work with stakeholders.
* Demonstrate strategic thinking and planning.
* Write, design and deliver complex information to a wide range of audiences, including effective reports and presentations.
* Proficient in data analysis, and problem solving, and have high numeracy and literacy standards.
* Highly proficient in the use of ICT and systems.



If you're interested in this opportunity, please get in touch for further details- we can offer a competitive package and a great place to work.

Required Skills

business improvement, business processes, governance,