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Customer Care Operative/Technician (new build housing)

Job Description

Our client - part of a wider national construction group - are a leading national house builder and have an excellent reputation for delivering family homes to a high quality finish on a high specification.
Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add an additional Customer Care Operative (Technician) to their existing regional Customer Care team in the North West.

Their wider regional team are based in their Greater Manchester office and deliver homes typically from Lancaster in the North to Stoke in the South but predominantly in and around Manchester & Liverpool, at present.
They require this maintenance technician to cover much of their developments in this area.

Directed by colleagues in Head office, you will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.

The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.
This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.

The role:

* Meet with customers in their homes and carry out works to a high-quality and timely manner.
* Working along-side contractors as necessary to ensure all works are carried out as necessary.
* Keeping the company updated regarding works that are finished.
* Travel across the region covered as necessary.
* Adhering to Health & Safety policies at all times.

Skills Required:

* Preferable Joinery background but other trades to be considered.
* You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.
* Experience with the following Multi Trades works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floor boards etc.
* Full Driving License

If you're interested in this excellent career opportunity then please apply with your CV.

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