Office Administrator

Job Description

Temporary Office Administrator

Skelmersdale

6 months cover

We are currently looking for an experienced and outgoing Administrator to work with one of our clients based at their head offices in Skelmersdale, this rile is maternity cover initially for around 6-7 months, the ideal candidate will bring have previous experience in a similar role and be comfortable to bring ideas and personally inputs to the business.
You will be working independently but also as a team, prioritising your work load and dealing with issues from any customers.

Duties

* Manage customer complaints through various channels and respond to customers to resolve
* Log and input all complaints received in to Quadex
* Report complaints in to our Technical and Customer Care Manager and follow the complaints procedure
* Open the office every morning
* Manage room bookings on Outlook
* Do weekly Asda weekly online shop
* Manage weekly fruit order
* Manage weekly milk order
* Manage stationary orders
* Manage and order business cards, mugs, magnets etc for Foodies
* Answer incoming calls and direct appropriately
* Answer the front door and greet visitors appropriately
* Provide refreshments for visitors
* Provide lunch for meetings when requested
* Organise incoming and outgoing post
* Monthly Office Order
* Place order through on line system
* Organise and consolidate stock once it is delivered
* Manage all general communications around the office (tv screens, blackboard, rotation of quotes)
* Organisation of legal documents including uploading on to deal room (online system) reporting in to the MD

Knowledge & Skills

* Proficient in using Microsoft Office
* Able to prioritise own workload
* Structured with exceptional organisational skills
* Attention to detail
* Self-motivation
* Initiative

Experience

* Minimum one years' experience in an office administration / PA / secretarial role
* Managing incoming calls & enquiries
* Customer service/customer facing

Personal qualities

* Polite & friendly manner (face to face and telephone)
* Good oral & written communicator
* Good listening skills
* Able to understand customer feedback and how to respond appropriately
* Fantastic team player
* Flexible
* High ability to work on own initiative

Own car & driving licence essential due to location

This is an hourly rate of £11.00 an hour (weekly pay)

Monday - Friday 8am - 4pm

Onsite parking

Please get in touch today with Danielle Yarlett, Technical administration Specialist on 0151 230 1690 for more details on opportunities available, or apply direct below with your CV.
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Required Skills

administration dealing with calls customer service